Terms of Service

Agreement to Terms

These Terms of Service ("Terms") govern your use of Respondr.ai, an AI-powered real estate call management service operated by SKANALA INC. ("Company," "we," "our," or "us"). By accessing or using our service, you agree to be bound by these Terms.

Description of Service

Respondr.ai provides AI-powered call management services specifically designed for real estate professionals. Our service includes:

• Automated call answering and lead qualification
• Call transcription and summary generation
• Lead management and CRM integration
• Real-time call analytics and reporting

Eligibility

To use our service, you must:

• Be at least 18 years old
• Have the legal authority to enter into this agreement
• Be a licensed real estate professional or work for a licensed real estate business
• Provide accurate and complete registration information

User Accounts

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of unauthorized access
• Keeping your account information current and accurate

Acceptable Use

You agree not to:

• Use the service for any illegal or unauthorized purpose
• Violate any applicable laws or regulations
• Interfere with or disrupt the service or servers
• Attempt to gain unauthorized access to our systems
• Use the service to spam, harass, or abuse others
• Misrepresent your identity or affiliation

Payment Terms

Our service is provided on a subscription basis. You agree to:

• Pay all fees when due
• Provide accurate payment information
• Authorize automatic billing for subscription renewals
• Pay any applicable taxes

Refunds are provided according to our refund policy. Failure to pay may result in service suspension or termination.

Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Intellectual Property

The service and its original content, features, and functionality are owned by SKANALA INC. and are protected by international copyright, trademark, and other intellectual property laws.

Service Availability

We strive to maintain high service availability but cannot guarantee uninterrupted service. We may perform maintenance, updates, or modifications that temporarily affect service availability.

Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SERVICE.

Termination

We may terminate or suspend your account immediately for violations of these Terms. You may terminate your account at any time by contacting us.

Contact Information

If you have questions about these Terms, please contact us:

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes by posting the updated Terms on our website and updating the "Last updated" date above.